At the tender age of 21, Casey Armstrong had no designs on becoming a health insurance underwriter, but fate stepped in. The Victorville, CA, professional knows her business from personal experience, and told her story to Health Insurance Underwriter Magazine in its June 2012 issue. Custom article mounting preserved the member spotlight coverage in perpetuity, a lasting testament to Armstrong’s unique ability to empathize with her clients.
From Summer Job to Life’s Work in a Heartbeat
Armstrong’s father owned an insurance agency and brought the high school graduate on board to handle property and casualty while he covered health insurance underwriting. She told Underwriter that she didn’t have a vision of herself as an insurance agent, but suffered a stroke when she was just 21. It was that experience that taught her the importance and intrinsic value of a good health insurance agent. It was during her convalescence that she began to focus in earnest on her insurance career, one which would place her at the helm of Armstrong Fairway Insurance Center.
Highlighting a Career Built on Personal Attention
The Underwriter piece focused on Armstrong’s desire to build personal relationships with her clients. It’s her belief that no matter how much technology advances, health insurance is a complicated and highly customized product that must be tailored to each individual client. She puts forth the extra effort to get to know her clients’ needs, and to educate them about their health care coverage before they are required to use it. The member spotlight piece was a glimpse into Armstrong’s devotion to an industry that may seem dry and dull to the casual observer. But, her new custom wall plaque will forever debunk that myth for those who are fortunate enough to enter Armstrong’s office in search of health insurance coverage.
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